Silver Anello Jewelry

1. Return Policy

We want you to love your purchase. If for any reason you are not satisfied, you may return your item within 30 days of receipt for a full refund or exchange.

Conditions for Returns:

• Items must be in their original condition and packaging.
• Custom or personalized items are non-returnable unless defective.
• Proof of purchase is required.

Return Process:

1. Contact our customer service at info@anellojewellery.com to initiate a return.
2. Pack the item securely and include the original invoice.
3. Ship the item to the address provided by our customer service team.

2. Shipping Policy

We offer shipping worldwide.

Shipping Options:

• Standard Shipping: 5-7 business days
• International Shipping: Delivery times vary by destination.

Shipping Costs:

• Standard shipping is free on orders over €100.
• A flat rate applies for expedited and international shipping.

Order Processing:

• Orders are processed within 2-3 business days.
• You will receive a tracking number once your order has shipped.

3. Privacy Policy

Your privacy is important to us. We collect personal information necessary for processing orders and improving your shopping experience.

Information We Collect:

• Name, email address, shipping address, and payment information.
• We do not sell or share your personal information with third parties without your consent.

Data Security:

• We use SSL encryption to protect your data during transactions.

4. Customer Service

We are here to assist you!

Contact Us:

• Email: info@anellojewellery.com
• Live Chat: Available on our website during business hours.

Response Time:

• We aim to respond to inquiries within 24 hours during business days.

5. Warranty Policy

All our jewelry comes with a one-year warranty against manufacturing defects.

What is Covered:

• Defects in materials and workmanship under normal use.

What is Not Covered:

• Damage caused by misuse, accidents, or normal wear and tear.

6. Ethical Sourcing

We are committed to ethical sourcing practices. All our materials are obtained from reputable suppliers who adhere to fair labor practices and environmental sustainability.

7. Changes to Policies

We reserve the right to update our policies at any time. Changes will be communicated via our website and will take effect immediately upon posting.